About

We build the layer your software left out.

Charidan builds operations systems for companies that already own their software and still run on people moving information between it.

Where This Came From

Inside the operation, not outside it

Charidan started from work done inside an importing and distribution business — purchasing, product data, sales channels, reporting, and the daily reality of an operation held together by exports and spreadsheets. Not from a consulting deck about digital transformation.

That's the difference that shows up in the work. We know what a purchasing manager actually does on a Monday, why the ERP can't represent half of what the business really does, and which spreadsheet on which laptop is quietly load-bearing. The systems we build are shaped around how the work already happens, because replacing how a company works is how these projects fail.

How We Work

Four commitments

01

Nothing gets replaced

Your ERP, accounting and platforms stay exactly where they are. We build the connections and the workflows around them.

02

Approval where it matters

Automation runs unattended where the stakes are low and stops for a human where they aren't. You decide the line, per workflow.

03

Built to be used

The people doing the work should be able to run it without calling a developer. If a system needs an expert on standby, it was built wrong.

04

One workflow first

We build the highest-value system, put it in front of real work, and earn the next one. No twelve-month programs.

How We Engage

Small and senior, on purpose

You talk to the people building your system, not an account manager relaying messages to them. We take a limited number of projects at a time so that stays true, which means we sometimes can't start when you'd like — and we'll tell you the real date rather than the one you want to hear.

Direct access

One thread, one number, the people who wrote the thing. No ticket queue between you and a fix.

Fixed scope

The proposal states what gets built and what it costs. Changes get quoted before anyone starts on them.

Two languages

English and Hebrew. That matters more than it sounds like it should when the person who knows how the business really runs is more comfortable in one of them.

Los Angeles and Tel Aviv. Most of our work is with owner-operated companies in Southern California, and we're on the ground for the parts that go better in person — the first mapping session, the day a system goes live, the walkthrough with the people who'll use it.
Start Here

Tell us what's slowing the operation down

Fifteen minutes on how the work moves today, where it stalls, and what the first system would be.

Send a message hello@charidan.com · Los Angeles / Tel Aviv