Published pricing

You shouldn't need a call to find out whether you can afford us.

Fixed scope, fixed price, quoted before we start and unchanged afterward. We don't bill hourly and we don't send change orders for things we should have caught in scoping.

What things cost

Larger

Full operations build

from $12,000

Several sources joined into one operational view, with role-based access, alerts and reporting on top. Scoped and quoted individually.

8–12 weeks
90 days of fixes
Milestone billing
Most common

Two or three builds

$5,000–$8,500

Systems that share plumbing, usually intake, follow-up and tracking. Cheaper than buying them one at a time, because the connectors only get built once.

4–6 weeks
60 days of fixes
30 / 30 / 40
Start here

One build

$3,000–$5,000

One job taken over end to end, made for your systems and your formats. The usual way in, and the fastest thing to prove.

2–3 weeks
30 days of fixes
30 / 30 / 40

Two of us, three builds at a time. That's the whole company, which is why you always talk to the person writing your system, and why we sometimes can't start when you'd like. We'll give you the real date rather than the one you want to hear.

What actually moves the number

Not hours. Four things, and you can usually guess where you sit on each of them before we ever speak.

How messy the input is

The single biggest driver. Reading a web form is not the same job as reading forty dealers' PDFs, photographs of handwritten sheets, and forwarded email threads. The same agent can be a two-week build or a four-week one depending on nothing but this.

How many systems it touches

Every system it reads from or writes to is another connector, another set of edge cases and another thing that can change underneath us. The first two are included in every build.

Whether anything lacks an API

A legacy ERP, a portal that only works through a login, or a system whose only output is an email. All workable, all slower, and we price that honestly instead of discovering it in week three.

How much judgment is involved

Moving a field from one place to another is cheap. Deciding what to reorder, netting what's already inbound and applying each vendor's real lead time is not. The second one is where the money actually is.

What's included

 One buildTwo or threeFull build
Free audit and written planYesYesYes
Data sources connected1–22–44–8
Writes back to your systemsYesYesYes
Human approval stepAlwaysAlwaysAlways
Written acceptance criteriaYesYesYes
Role-based viewsNoNoUp to 4
Alerts and thresholds you controlBasicYesFull rules engine
Works on a phoneWhere it mattersYesYes
Team training1 hour2 hoursHalf day
Documentation at handoverYesYesYes
Post-delivery fixes30 days60 days90 days
You own the code and the dataYesYesYes

Running costs are yours, and they're small. Everything runs in your accounts under your billing: the automation platform, the model usage, the database, the hosting, the texting. Together that's typically $40 to $180 a month for a two or three build system. You get an estimate with a ceiling in writing before anything gets built, and we cap model spend on day one so a runaway process can never turn into a surprise bill. Because it's all in your name, you're never locked to us to keep it running.

Payment, and how you get out

Two of us and a fixed price only works if both sides know exactly where they stand. So here it is.

30 at kickoff

Paid after the free audit, once you've seen the written plan and the fixed number. It books the calendar and starts the access setup.

30 at the proof checkpoint

End of week one, when your own real data is visibly moving through the system. If it isn't, you stop here and owe nothing further.

40 at go-live

Released when the acceptance criteria written into the scope are met. Not when we say it's done, and not when it feels done.

The week-one guarantee. If your real data isn't flowing through the system by the end of the first week, you walk, owe nothing beyond the kickoff payment, and keep the map and everything built so far. What "working" means is written into the scope before anyone starts, in terms you can test, so it's never a matter of opinion. Fair both ways: once the system meets what we agreed, the balance is due.

What the weeks look like

A single build. Larger projects follow the same shape over more weeks. You see working software in week one, not a status update.

1
Day 0

Fifteen-minute call

What you sell, where, and which part of the week eats the most hours. If we're not a fit we say so here.

2
Days 1–3

The audit, free

About forty-five minutes with you and whoever actually does the work. You get a written plan, a recommended first build and a fixed number, and you keep the plan either way.

3
Week 1

Connect and prove

We wire up the data sources and show you your own real data flowing through by Friday. This is the checkpoint, and the week you decide whether to keep going.

4
Week 2

Build the logic

It starts doing the job on real inputs, with you reviewing every output before anything gets sent or written. You tell us where it's wrong and we tune it.

5
Week 3

Go live and train

Approval steps set to your comfort level, your team trained, documentation handed over. Then you watch it for a week before you trust it, which is correct.

6
After

30 days of fixes

Anything behaving wrong, we fix at no cost. Not new features. The thing we agreed on, working the way we said it would.

The questions we actually get asked

How does this price against what it's worth to me?
If a build saves someone eight hours a week, that's roughly $12,000 to $18,000 a year in loaded cost, before counting the stockouts it prevents or the jobs it stops you losing. We price at a fraction of one year of that. Apply the same test to any vendor including us: if the number doesn't clear inside year one, don't buy it.
What if it doesn't work?
You see real data flowing by the end of week one and real outputs by week two, so you find out early rather than at delivery. If we can't make the thing we scoped work, you stop at the checkpoint, owe nothing further, and keep what's built.
Will it send something embarrassing to my customers?
Not without a person approving it. Anything that places an order, issues a credit or goes to a customer stops for a human. We don't negotiate on that, and you set how loose the leash gets over time. Most clients keep it tight for a month and relax it once they've watched it work.
Do I need to replace my ERP or my job software?
No, and we'd argue against it. We build on top of what you have. If your platform genuinely is the problem, that's a different project with a different vendor and we'll tell you rather than sell around it.
What do you need access to?
You get an access checklist with the proposal, before anything starts, naming every system and exactly what permission we need. We work read-only for the first week and only get write access at the checkpoint. We use a named account in your company rather than anyone's personal login, so nothing breaks when someone leaves.
My data is messy. Is that a problem?
It's normal and it's usually the first thing the audit surfaces. Some cleanup is included in every build. If it's so inconsistent that no system could read it, we'll say so in the audit rather than take the money and discover it in week three.
Who actually does the work?
Two people, and you talk to the one building your system. We take three builds at a time. If we can't start when you need to start, we'll give you the real date.
What happens if you disappear?
Everything is built on standard, well-documented tools, running in your accounts, handed over with documentation at delivery. Any developer can pick it up. Nothing about how it works is hidden from you.

Get a real number

The estimator gives you a range in two minutes. The free audit turns it into a fixed figure that doesn't move afterward.

hello@charidan.com