Operations Systems

Your software works. The gaps between it don't.

Charidan connects the systems you already run and builds the workflows they can't handle — order entry, follow-up, tracking, reporting — so the work happens whether or not somebody remembers to do it.

Built around your workflow · not a template Connects what you run · nothing gets replaced Human approval where it matters Fixed scope · fixed price, quoted up front
EMAIL & CHATorders + requests FORMS & LEADSwho came in YOUR PLATFORMERP, CRM or jobs ACCOUNTINGmoney + invoices SPREADSHEETSthe shadow system CHARIDAN one source of truth agents on top WORK DONEentered · quoted · chased DECISIONSwhat to do next ALERTSbefore it costs you
The Problem

Somebody is the integration

Most growing companies already own the right software. What they don't have is anything connecting it — so a person becomes the connection, moving the same information between an inbox, a spreadsheet, the accounting system and whatever platform runs the operation.

01

The same typing, every day

Information arrives in one system and has to be re-entered in two others. Nobody has time to question it because it has always worked this way.

02

Things go quiet and die

A quote, an invoice, a lead, a request. It needed one more follow-up and the person who would have sent it was doing something else.

03

You find out afterwards

The stockout, the overrun, the customer who stopped ordering. All of it was visible in the data before it happened. Nobody was looking at that view because the view didn't exist.

What We Build

Four kinds of systems

S-01

Agents

Software that does a job start to finish — reads the message, enters the order, sends the follow-up, files the record.

S-02

The Hub

Every system you run pulled into one live view, with alerts that reach you before a problem costs money.

S-03

Integrations

The connections between your tools that should already exist. Your systems stay where they are.

S-04

Internal Tools

The workflows your main platform can't represent, built properly instead of surviving in a spreadsheet.

The Agents

Work that runs without anyone touching it

Each one takes over a specific task somebody is doing by hand right now. They run on your systems, in your formats, and stop for your approval wherever you want them to.

Selected Work

An operations hub for a specialty goods importer

Roughly 2,900 SKUs across five sales channels. Inventory in one system, distributor revenue in another, freight status in an inbox, and the highest-margin projects in a spreadsheet on one laptop. We built one operational system across six data sources, with separate views for ownership, purchasing, accounting and project management.

6
Data sources in one live view
2,900
SKUs across five channels
51
Committed projects surfaced that had never been consolidated
The Hub

One screen instead of six

The dashboard layer sits on top of everything connected — what needs attention, what changed, what's overdue, and where each number came from. There's a working prototype you can drive.

How It Works

Four steps, in order

01

Understand

We map the systems, the manual work, and the outcome that actually matters to you.

02

Pick the first system

One workflow that is valuable, measurable and realistic. Not everything at once.

03

Build on real data

Your team uses it against live work before anything runs unattended.

04

Launch and extend

Documented, trained, monitored. The next system gets built once the first one has earned it.

Fit

Best for companies where

  • Information moves between several tools and a person moves it
  • Real work still depends on a spreadsheet or an inbox
  • The same administrative task happens every day or every week
  • Nobody has one clear view of the operation
  • Decisions wait on a report that takes someone a morning to build
  • The platform you run can't represent how you actually work
Start Here

Tell us what's slowing the operation down

Fifteen minutes. We'll walk through how the work moves today, where it stalls, and what the first system would be. You leave with the plan whether or not you build it with us.

Book a call hello@charidan.com · Los Angeles / Tel Aviv