Q1: What is the difference between the Sparkle physical and virtual cards?
Here are some of the differences between the Sparkle physical and virtual card:
– Security: Physical cards come with 3D secure, a two-factor authentication. This means that you will need an OTP to complete your transactions when you use a physical card. For virtual cards, it comes with a dynamic CVV2 which means that you get a new CVV for every transaction
– Cost: Virtual cards are more affordable than the physical cards as your first virtual card is free while the subsequent virtual cards cost NGN 500.
– Cash Withdrawal: You can withdraw cash from ATMs with your physical card. You cannot do this with your virtual card.
– Transactions at POS Terminals: If you frequent shopping malls or supermarkets and don’t want to carry cash, you will need a physical card as you can’t use your virtual card on POS terminals.
Q2: Is my money safe with Sparkle?
Yes, your money is safe with Sparkle as we have taken extra measures to ensure that we are better at preventing fraud and stopping account takeovers.
That’s not all. We also have security features that enable you to freeze and unfreeze your debit card from the Sparkle app. You can also turn on and off features like contactless, e-commerce and swipe payments.